2025/26 Terms and Conditions  

Definitions  

In these terms and conditions unless the context otherwise requires the following words shall have the following meanings: ‘Club’ means ‘Ospreys Rugby’ (registered as Ospreys Rugby Ltd – Company Number 4730479); Brewery Field’ means Brewery Field, Tondu Road, Bridgend CF31 4JE;  and ‘Website’ means the club’s website ‘http://www.ospreysrugby.com/.


A: Brewery Field Regulations

  • By purchasing and/or accepting and/or holding a Season Ticket and/or using a Season Ticket to gain access to the Ground, you: (a) certify that you have read, understood and accepted; (b) agree to be bound by and to comply with; and (c) agree to bring to the attention of others, as required below, the Terms & Conditions of Entry.
  • Whilst the Club will make every effort to provide the seat you have selected in the ground, it reserves the right to transfer your seat to an alternative seat. This is at the Club’s discretion and reasonable notice would be applied.
  • Persons under the age of 14 will not be permitted into the stadium unless accompanied by a responsible adult 18 years and older. The same applies for official coach travel organised by the club.
  • Entry to the ground will be denied to any person carrying alcoholic drinks. You may be ejected from the ground if it is deemed that you are under the influence of alcohol and behaving inappropriately.
  • By entering the Ground, all persons are acknowledging that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the URC or others (including commercial partners and accredited media organisations) and entry into the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Ground Regulations.


B: Concession  

Concessions are granted ONLY when the following criteria are met by the applicant: 
OAP – 65 or over on 1st September 2025 
U25 – Under 25 on 1st September 2025 
U16 – Under 16 on 1st September 2025

ID spot checks will be undertaken on entry to the stadium for concession members.


C: Supporters with Disabilities  

Disabled supporters registered at the higher level of disability, when purchasing a season ticket, are entitled to secure (upon request) a complimentary season ticket for their carer. Proof of such disability will be required by Ospreys Rugby customer service. You can find further details by clicking here.

 
D: Sales Windows  

Season Members Priority Access - a priority access window and discount will be given to all 24/25 Season Members between 14th and 21st August.

Deposit Priority Access - a priority access window and discount will be given to St Helen’s deposit payers between 21st and 25th August.

General sale will begin on 25th August.


E: Ospreys Rugby Match Fixtures  

All fixtures are subject to change, and the Club accepts no liability should a match be postponed, relocated, or cancelled. Season and match tickets remain valid for any rescheduled game, but seat allocation at alternate venues is not guaranteed.

Season Members and all other supporters are solely responsible for keeping abreast of fixture changes or updates. However, in such situations, season and match tickets will remain valid for the re-scheduled fixture. We will do our best to accommodate Season Members with seats at alternate venues, but this is not guaranteed.

In the event of a Season Membership card or ticket being lost or stolen, the season member shall inform the club immediately. A replacement card incurs a fee of £20 made payable to the club.

Full 2025/26 Season Membership covers:

1 x pre-season friendly

8 x BKT URC games

2 x EPCR games

Any 2025/26 memberships purchased at full price are not eligible for a partial refund if a discount is offered during a future sales window.  

There will be two seated areas at Brewery Field: the permanent main stand, and a new temporary stand behind the posts.  

The new stand is designated as the Family Stand, but is open to all supporters.  

Standing tickets allow entry to both the Main Terrace and the Cow Shed behind the posts.  

Please note, the Family Stand will not be available for the Exeter Friendly. Season Members who purchase in this stand will be able to claim a first-come, first-served replacement seat in the Main Stand for no additional charge. Once the Main Stand is full, replacement tickets will be for the terrace. 

F: Benefits of 2024/25 Full Season Memberships

  • Exclusive season member event, to be announced
  • Priority access and discount to knockout games
  • 10% off Ospreys merchandise
  • Membership card

G. General Terms and Conditions

All Ospreys Rugby Season Memberships and Match Ticket terms and conditions are valid at the time of printing and are subject to change at any time and all conditions are at the discretion of Ospreys Rugby. Such changes shall be reflected in these terms and conditions without warning.  

The Ospreys will comply with the Data Protection Act 2018. Season Members will receive communications relevant to their membership across the season.

H: Use of Membership and Tickets

Season Memberships and individual match tickets are issued for personal use only and must not be sold, transferred, or advertised for sale without prior written consent from Ospreys Rugby. Any misuse may result in cancellation without refund.

  • The Club reserves the right to refuse admission or eject any person who:
  • Behaves unacceptably
  • Is under the influence of alcohol/drugs
  • Fails to comply with stadium or club regulations

I: Refunds and Cancellation

Season Memberships and tickets are non-refundable except where legally required or where a fixture is cancelled and not rescheduled.

No refunds for: 

  • Fixture date/time changes
  • Venue changes
  • Personal non-attendance
  • Partial use of a membership
  • The Club may cancel or suspend memberships in the event of misuse. No refunds will be issued in such cases.

J: Data Protection and Privacy

All personal data is processed in accordance with the Data Protection Act 2018 and the Club’s Privacy Policy. Data may be shared with third parties either for research purposes or to fulfil membership services (e.g., ticketing or merchandise), never sold for marketing.  

Members can manage preferences online or by contacting customer service.