Brewery Field in Bridgend

Vacancy: Retail and Customer Service Manager

Ospreys Rugby are recruiting for a Retail and Customer Service Manager. This role will be responsible for retail and customer service operations, overseeing the kit partner relationship and providing support to the ticketing department to maximise sales and provide the highest level of customer satisfaction.

The successful candidate will have experience:

  • Working in a supervisory/managerial role in a retail environment.
  • Providing a high-quality customer service experience.
  • Creating high-quality merchandise displays.
  • Experience resolving customer service issues and managing financial issues relating to retail management. 

Click here to read the full job description. 

Applicants should send a copy of their CV and a Covering Letter to Janey Wise on janey.wise@ospreysrugby.com.

Closing date: 19th December 2025.