Season member refunds information

Season members who opted to have their outstanding balance on their membership refunded, will be receiving an email in the coming days with instructions on how to process their refund. 

• Season Members will need to log on to their account here using the lead booking email.

• You will then need to click on “my account” and under account management you will see your outstanding membership balance.

• On this page you will then see a space to fill out your bank details. Once this has been submitted it will take 5-7 working days for the balance to show in your bank account.

For any queries you can contact us via email [email protected] or call

01792 616400 and select option 1 to speak to the ticket office.

All refunds will need to be done by Friday 16th October.

Thank you for your patience, understanding and ongoing support during this challenging time.

We look forward to welcoming you back to the Liberty Stadium, when it is safe to do so.