Ospreys vs Dragons is our first game at a redeveloped St Helen's: we can't wait to welcome you to our new home!
Ahead of kick off, we've pulled together all the information you'll need for matchday.
Gates and ground map
See below for a full map of St Helen's.
GATE access
Gates 2, 7 and 8 will be the public access points into the ground.
We recommend using Gate 2 for access to The Terrace and Gate 7 and 8 for access to the JCP Solicitors Stand and the Family Stand.
Please note, you cannot bring umbrellas into St Helen's. It's looking wet tomorrow, so please come prepared with your raincoats, hats and ponchos! There will be ponchos for sale in the club shop for £2.
Hospitality access
Hospitality guests should use their digital passes to access the ground. Hospitality membership packs will then be available to collect in your respective lounge.
Premier Club guests can access the Aviary from Gate 6 from 4pm onwards.
The Nest guests can access Adelina's from 4pm onwards, before being taken over to the ground for the match.
Platinum guests can access the 1876 lounge via the clubhouse entrace on Bryn Road from 4pm onwards.
Accessibility
The accessible entrance is located at Gate 6. If you have any specific requirements, please inform a steward.
You can see our accessibility information here.
Opening times
The Club Shop at St Helen's will be opening for the first time from 10am, and will be accessible from Gate 6. Please note, membership packs will not be available for collection on Saturday as we try and manage queues and crowds.
The Ticket Booth at Gate 2 will be open from 3pm for ticket queries and resolutions only. There will be no entrance into the ground beyond the Ticket Booth at this time.
For match ticket queries and resolutions, please use the shop up until 3pm and the Ticket Booth from 3pm onwards.
Hospitality opens at 4pm.
Gates open at 5pm, with bars and food stalls open in the fanzone.
Please note, the clubhouse is not open to the public on Ospreys matchdays. You cannot enter the clubhouse via Bryn Road or via The Terrace without a valid hospitality ticket.
Ticketing unassigned/no card collections
The ticket booth will be open on Gate 2 (Gorse Lane) for match ticket queries and resolutions from 3pm. We expect the ticket booth to be busy, so please arrive early and leave plenty of time. Please arrive prepared with your name, email address and booking reference.
If you have not received your tickets or memberships, please make yourself known at the ticket booth and arrive prepared with your name, email address and booking reference. The team will be able to assist and will get you into the game!
As a first point of contact, please check that your tickets are assigned in your Ticketpass account by logging in at Ticketpass.org. Tickets cannot be issued until they are assigned.
You will not be able to collect season membership cards. Any members who still need to collect their cards will be emailed next week with details for physical card collections.
Please treat staff in the Ticket Booth with respect and patience: they will be extremely busy and will be trying their utmost to resolve all customer queries.
Parking
Parking is available at The Rec, The Swansea Baths, The Civic Centre, and Swansea University. Please note, there will be no Zyair Circus performance on Saturday evening: it has been cancelled.
The Rec is charging £5 a car during Ospreys games.
Accessible Parking is available at Swansea Baths and the Rec which are a both short walk from the ground with level access. We reccomend that wheelchair users park at Swansea Bath for easiest access to the ground.
Click here for our full travel plan.
Toilets
Toilets are located behind the fanzone at the town end of the ground.
Accessible toilets are available at the end of the JCP Solicitors Stand and opposite the Aviary Marquee.
FANZONE
Bars and food vendors are available at in the fanzone. You'll find drinks and light snacks from the kiosks outside.
We'll have the following food vendors available at the game:
🍔 Smokin Griddle
🥔 Spud Stop
🍜 Wok Stix
🍟 Zac in the Box
Food trucks will be next to the fan marquee.
Inside the fan marquee we'll have the Ospreys Supporters Club and a facepainter ready to help you show your Ospreys pride! Come and see them for some perfect pre-match fun.
Head over to the club shop to pick up your FREE Ospreys flags.
