Season Members 24/25 FAQs

FAQS

Why have Season Memberships been released so early?

We're currently considering options to relocate to our own stadium.

We have released 24/25 memberships early to get an indication of ongoing season member numbers and their locations as we look to make a final decision. 

All 24/25 season members will get priority access to membership options when the new stadium is announced. 

Which games are included in the season membership?

Your season membership will include:

  • One pre-season friendly, fixture details to be announced
  • 9 URC fixtures 
  • 2 EPCR pool games 
  • Priority access to any EPCR knockout games
  • 2 U18 Academy home fixtures

Will all games be played at the Swansea.com Stadium?

As usual, we may play games at other venues across the region due to fixtures clashes or need to use different facilities. This is covered in the terms and conditions of your membership. 

There are currently no plans to play an Ospreys game in London in the 24/25 season. 

Any venue changes will be communicated as and when the need arises. We will do our best to accommodate Season Members with seats at alternate venues, but this is not guaranteed.

Why have tickets prices increased?

We have introduced a modest price increase this year after several years of flat ticket pricing. Membership fees help support the running and operations of the club and are a vital part of our budget.

Our membership prices still represent fantastic value and are guaranteed to be cheaper than buying match-by-match tickets. 

We've also introduced a flat £50 price for U18s tickets regardless of tier to insure young fans can access pro rugby at a fantastic price. 

At what age do I qualify for a senior ticket?

You qualify for a senior ticket age 65. 

Do you offer disabled access?

Yes, and we offer free carer memberships for ever season membership purchased.

For disabled access Season Memberships, please speak to the ticket office directly:

 

Telephone Line

01792 616400 (option 1)

Monday - Friday, 9-5pm.

 

Ticket Office Opening Times

Thursday and Friday, 9-5pm.

If I can’t purchase online, how can I buy a season membership?

You can also purchase your membership via phone or by visiting us at the Swansea.com stadium. 

 

Telephone Line

01792 616400 (option 1)

Monday - Friday, 9-5pm.

 

Ticket Office Opening Times

Thursday and Friday, 9-5pm.

When will I receive my membership card?

Membership cards will be sent out before the start of the season and will arrive in time for use at our first fixture.

We'll communicate with your via email when cards have shipped.

What is the referral bonus?

Renewing members who refer a new Adult season member to purchase a membership will receive a 23/24 Ospreys shirt signed by a Welsh international from the Ospreys squad as a thank you for their support!

The international player may be a previous or current international. The shirt could be any of our 23/24 Home, Away or European designs and specifics sizes cannot be requested.

This bonus is capped at 200 shirts and the window to claim will end at the start of the 24/25 seasons. All shirts will be fulfilled at the start of the 24/25 season when the window has closed. 

To claim your shirt, please email info@ospreysrugby.com with your membership number and the new membership number of the person you've referred.

How do I access free 23/24 games as a new member?

New members who purchase a 24/25 season membership will receive a free ticket to any remaining URC fixture in the 23/24 season after their purchase.

Tickets will be automatically allocated and will be emailed to you as an e-ticket 48 hours before the fixture.

One ticket per fixture per member will be issued. We will try to place you in your 24/25 seat, but if it is not available, the closest seat will be allocated. 

New members' refers to any supporter who was not a season member in the 23/24 season. Supporters who have been a season member in previous years are eligible. 

When does the 23/24 Season Member seat hold end?

23/24 Season Members must renew by 5th April to hold their current seats. 

After that date, all seats will be released.

How do I use my merch discount?

You can access your merch discount in our physical store at the Swansea.com Stadium by showing your 24/25 membership card at checkout.